Returns
You have the right to cancel your order within 30 days of receipt without giving any reason. After cancellation, you have an additional 30 days to return the product. Once we have received the returned product, the order amount, excluding shipping costs, will be refunded. The costs for returning the product from your address to us are at your own expense.
If you wish to exercise your right of withdrawal, the product must be returned with all accessories provided and, if reasonably possible, in its original condition and packaging. The return address is:
Alkmaarseweg 174a, 1945DD Beverwijk, The Netherlands.
To make use of this right, you can contact us via:
Send your unique order code and notification of the return to info@tecflow.com.
Phone
Call us at +31 251-223510, and we will guide you through the return process.
After registering your return and once the product has been received in good condition, we will refund the due amount within 14 days.
